Last updated: January 19, 2026
Introduction
Welcome to Neat Nest - Home Cleaning ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
We collect the following types of information:
Account Information
- Email address: Used for account creation, authentication, and communication about your account
- Sign in with Apple data: If you choose to sign in with Apple, we receive the information you authorize Apple to share
Cleaning Preferences
- Home size and room selections
- Cleaning intensity preferences
- Reminder time preferences
- Task completion history
Usage Data
- App usage statistics (e.g., features used, session duration)
- Streak and progress data
- Device information for app optimization
How We Use Your Information
We use the collected information to:
- Provide and personalize your cleaning schedule
- Sync your data across devices
- Send cleaning reminders and notifications (with your permission)
- Improve our app and develop new features
- Respond to support requests
Third-Party Services
Neat Nest - Home Cleaning uses the following third-party services:
- Firebase (Google): For authentication, data storage, and analytics. Firebase's privacy policy can be found at firebase.google.com/support/privacy
- Sign in with Apple: For secure authentication. Apple's privacy policy can be found at apple.com/privacy
Data Storage and Security
Your data is stored securely using Firebase's cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your data: View all data associated with your account within the app
- Delete your account: Request complete deletion of your account and associated data by contacting us
- Opt-out: Disable notifications and analytics through your device settings
- Data portability: Request a copy of your data in a machine-readable format
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Neat Nest - Home Cleaning is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: neatnest@use.startmail.com